Platinum Technical Service Package
No cost to start
Scheduled maintenance visits
Work with a select team of engineers
Your own dedicated IT and account manager
Continuous Monitoring of consistency of network operations
Assisted budget planning for your IT needs (includes planning for technology growth or change)
Complete documentation of your network setup and equipment
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Assisted purchasing decisions for new technology products
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Computer and network repairs
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Documentation and training to permit your staff to perform routine tasks
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Disaster Recovery planning
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Failure resolution and downtime prevention
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Alert Notification System
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Remote Access setup for faster troubleshooting in any emergency event
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Project Management Services
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After hours emergency assistance
